Apadmi: Retail apps failing to meet consumer expectations

Apadmi: Retail apps failing to meet consumer expectations

Consumers believe current retail apps are failing to deliver the high quality and interactive mobile shopping experience they demand, according to new research. Despite a third of UK consumers admitting to downloading more retail apps in the last 12 months than they did in the previous year, just 40% said they were satisfied with the […]

Augmented Reality Could Add £1bn to UK’s Retail Market

Augmented Reality Could Add £1bn to UK’s Retail Market

The UK’s retail market could be boosted by as much as £1bn a year, if consumers were given access to visualisation technology that allowed them to virtually place products in their own homes before committing to costly purchases, research has found. Virtual and augmented reality platforms are widely tipped to be the standout technologies of […]

Oxfam ‘First of its Kind’ App Puts Supporters in Control

Oxfam ‘First of its Kind’ App Puts Supporters in Control

Oxfam has launched an app aimed at bringing its supporters closer to causes and giving them more control – by enabling supporters to adjust the amount that they donate each month and easily manage how Oxfam contacts them. My Oxfam is described as the ‘first of its kind for a charity’. It offers real-life stories, […]

L’Oréal’s Kérastase and Withings Partner to Create Smart Hairbrush

L’Oréal’s Kérastase and Withings Partner to Create Smart Hairbrush

L’Oréal-owned Kérastase has partnered with Nokia’s digital health firm, Withings, to create a smart hairbrush. The brush features sensors that score the quality of hair and monitor the effects of different hair care routines. The brush is accompanied by a mobile app to provide additional insights. The brush, made in collaboration with L’Oréal’s research and […]

Change4Life Launches Food Tracker App in £6.3m Campaign

Change4Life Launches Food Tracker App in £6.3m Campaign

Change4Life has launched a food tracker app in its annual January health push, helping parents keep an eye on kids’ salt, sugar and fat intake. Be Food Smart builds on Public Health England’s sugar tracking app in 2016. The latter was a runaway success with more than two million downloads. It works in a similar […]

British Airways Launches Emoji-powered Holiday Ideas Chatbot

British Airways Launches Emoji-powered Holiday Ideas Chatbot

British Airways has become the latest brand to enter the world of chatbots, with the launch of its new its new holiday inspiration tool. Through the use of emojis, customers are able to interact with the bot to find the ideal holiday destination ‘to suit their personality and mood’. A British Airways survey of 1,000 […]

Sky Sports Introduces Jeff Stelling-inspired Chatbot

Sky Sports Introduces Jeff Stelling-inspired Chatbot

Sky Sports has teamed up with GameOn, a mobile engagement platform for sports fans, to create a chatbot to accompany its popular Soccer Saturday broadcast. The ‘Jeff Bot’, named after the legendary long time host of the Sky’s Gillette Soccer Saturday show Jeff Stelling, is available through Messenger, Slack, Skype and Telegram. It features real-time […]

UK Consumers Using Mobile More Than Ever in Run-up to Christmas

UK Consumers Using Mobile More Than Ever in Run-up to Christmas

In the run-up to Christmas 2016, average mobile traffic has seen an increase of 26 per cent compared to 2015 year-on-year. Since Black Friday, 68 per cent of all online retail traffic has come through mobile and tablets. According to research from Salmon, this mirrors Black Friday – where for the first time mobile overtook […]

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