Mambu, the cloud-native core banking platform, has appointed Forever Beta as its global brand and creative agency. Mambu created the concept of composable banking, which allows customers to create the banking experience that is best suited to them without being tied to a specific vendor, product or technology. Forever Beta will work on Mambu’s creative strategy […]
Over the past few months, the combination of Google and PayPal have become a go-to service whenever you’re paying for something. Buying something in a store? You can use PayPal via Google Pay. Owe your friends money? You can use Venmo (which is owned by PayPal). Paying for Google services? That’s PayPal territory, too. As […]
We’ve been expecting voice-powered virtual assistants in financial apps for a while now — Bank of America started developing its own back in 2016. Dubbed Erica, the virtual assistant is now ready to roll out to the bank’s 25 million mobile clients across the US, from now through June of this year. Bank of America […]
PayPal is looking to expand into something closer to a real bank, according to a report in The Wall Street Journal. It’s beginning to roll out more traditional banking services to customers, including ATM-compatible debit cards, direct depositing paychecks, and FDIC insurance. How PayPal can actually do this is fascinating since it doesn’t actually have […]
OCBC, a Singapore-based bank, has launched the ability for customers to do day-to-day banking tasks via the app and Apple’s Siri. According to the bank, customers with the app can now log on and command Siri to help with banking tasks by using their voice. Using the service, users can check their bank account balances, […]
Digital banking is growing in popularity with 53% of consumers using or willing to move to an online or mobile only bank — 27% have moved already, while 26% are considering the switch. This is according to research commissioned by Relay42, the leading data management platform (DMP) company that empowers marketers to orchestrate customer journeys. […]
OCBC Bank has tapped into Apple’s new Face ID facial recognition technology by allowing its customers to log into the bank’s consumer and business apps with their face, instead of using passwords or their fingerprints if they are using the new iPhone X. The Face ID technology, called OCBC OneLook, can be used for apps […]
Barclays has teamed up with Apple to become the first UK high street bank to introduce the ability for customers to make payments using their voice through Siri. Siri has been integrated into the Barclays Mobile Banking app, meaning iPhone and iPad-using Barclays customers no longer need to open the app to pay existing payees and mobile […]
The latest snapshot of the mobile banking industry to be compiled by Forrester has ranked Lloyds Bank at the top of the tree for functionality and usability in the UK as well as charting the rise of intelligent branding. Based on a survey of 3,870 UK online consumers researchers found that 35% of respondents had made use of a […]
Barclays is rolling out its own contactless payment service for Android phones this summer, enabling customers to pay at over 400,000 locations in the UK and placing the bank in direct competition with the upcoming launch of Android Pay. The service, simply called ‘Contactless Mobile’, will build upon the functionality launched to Barclaycard customers earlier […]