Uber officially launches ‘Uber Express Pool’ in select cities

Uber officially launches ‘Uber Express Pool’ in select cities

After being piloted in Boston and San Francisco, Uber is officially launching Express Pool in those two cities along with Los Angeles, DC, Miami, San Diego, Philadelphia and Denver. The ride-hailing company plans on launching the service in more cities soon. Express Pool, like Uber Pool matches a driver with riders along a similar route […]

Deezer and Singtel ink deal to provide data-free music streaming in Singapore

Deezer and Singtel ink deal to provide data-free music streaming in Singapore

Music streaming platform Deezer has expanded its service in Singapore through a partnership with Singtel Music, the Singaporean telecom company’s music offering, to provide subscribers with unlimited music without data charges. Singtel post-paid customers will gain data-free access to Deezer’s 53m songs and over 40,000 pieces of audio content, along with its ‘Flow’ feature. “Singtel […]

Google Pay launches to replace Android Pay and Google Wallet

Google Pay launches to replace Android Pay and Google Wallet

Google recently admitted that Android Pay and Google Wallet probably didn’t need to exist as two different services. After a fictional, Highlander-style battle, it was Google Pay that emerged victorious, taking on a new name to define this united brand. And so, Android Pay now becomes Google Pay. The app still does everything you’d expect […]

Pandora takes aim at Spotify and iHeartRadio with programmatic audio ads

Pandora takes aim at Spotify and iHeartRadio with programmatic audio ads

Pandora said that it will now offer its audio inventory programmatically through popular demand-side platforms such as MediaMath, The Trade Desk and AdsWizz. Pandora is the last of the three major digital music streaming platforms to offer audio ads through automation, but the company says it brings a significantly larger audience to the table. The […]

A quarter of customer service operations will use chatbots by 2020, according to Gartner

A quarter of customer service operations will use chatbots by 2020, according to Gartner

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc. Speaking at the Gartner Customer Experience Summit in Tokyo, Gene Alvarez, managing vice president at Gartner, said more than half of […]

Oreo Hopes to See ‘Pokemon Go’ Success in its Own Scavenger Hunt AR Game

Oreo Hopes to See ‘Pokemon Go’ Success in its Own Scavenger Hunt AR Game

 More brands are developing their own augmented reality experiences, as the expense and technical ability needed to produce them have decreased and the desire for mobile entertainment has grown. Oreo is the latest, building its own mobile gaming app called “The Great Oreo Cookie Quest,” which engages users with a virtual scavenger hunt. Oreo’s game […]

Pernod Ricard’s ARARAT’s New Emotion Recognition App Looks to Change the Way We Drink Brandy

Pernod Ricard’s ARARAT’s New Emotion Recognition App Looks to Change the Way We Drink Brandy

Introduced to a general audience nearly a year ago, “Heart to Heart” platform serves as an inspiration for NEF\TBWA campaigns for Pernod Ricard’s brand ARARAT. The most recent one inspired a brand-new technology creating a unique customer experience. So, here’s the example of how advertisers collaborated with app developers to draw more attention to the […]

Royal British Legion Steps into History Using AR Tech Created by Geometry UK and Blippar

Royal British Legion Steps into History Using AR Tech Created by Geometry UK and Blippar

Britain’s much-loved charity, The Royal British Legion, has taken its first steps into augmented reality (AR) to bring to life powerful stories from the Battle of Passchendaele to connect with young audiences. Karl Turley, Geometry UK’s Business Director explains that by blending sharp human behaviour insight with popular technology, stories from a century ago are […]

Digital consumer spending in India is a $100 Billion opportunity, according to the Boston Consulting Group

Digital consumer spending in India is a $100 Billion opportunity, according to the Boston Consulting Group

Capturing the growth of digital influence and key consumer insights that will drive the next phase of digital consumer spending in India, Boston Consulting Group (BCG) and Google India released a report, Digital Consumer Spending in India: A $100 Bn Opportunity. The report projects that the potential for digital spending is expected to grow 2.5 […]