Twitter’s new rules prohibit bulk tweeting to fight spam

Twitter’s new rules prohibit bulk tweeting to fight spam

Twitter’s spam bot issue isn’t new, but it came to a head when it was revealed that thousands of Russian troll accounts used the platform to influence the 2016 Presidential elections. Now, the company has announced a set of changes and new developer guidelines meant to fight off automated actions and to make it harder […]

A quarter of customer service operations will use chatbots by 2020, according to Gartner

A quarter of customer service operations will use chatbots by 2020, according to Gartner

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc. Speaking at the Gartner Customer Experience Summit in Tokyo, Gene Alvarez, managing vice president at Gartner, said more than half of […]

Snap targets Instagram advertisers with free ads on Snapchat

Snap targets Instagram advertisers with free ads on Snapchat

Snap wants to attract new advertisers — specifically, it wants to attract advertisers who are spending money with its biggest competitor, Instagram. To lure them over, Snap is reaching out to those advertisers that are buying vertical video ads on Instagram and other competitors, and offering them free advertising credits to give Snapchat a try. […]

Coord feeds real-time transportation info into navigation apps

Coord feeds real-time transportation info into navigation apps

Google Maps might plot the fastest route to your destination, but sometimes the service doesn’t seem know about accidents or rerouted public transit. Coord wants to fix that by supplying current navigation information for companies to plug into their other apps and services using an API. That doesn’t just mean traffic data. Ever notice some […]

Google took down over 700,000 bad Android apps in 2017

Google took down over 700,000 bad Android apps in 2017

Google removed over 700,000 apps from the Play Store for violating its policies in 2017, representing an increase of more than 70 per cent in apps taken down compared to the year prior. According to the tech giant, 99 per cent of apps with abusive contents were identified and rejected before anyone could install them […]

WoodWing Software teams with SPRYLAB to advance mobile content creation and publishing

WoodWing Software teams with SPRYLAB to advance mobile content creation and publishing

Leading multichannel content creator, WoodWing Software and Premium Technology Partner SPRYLAB announced a milestone in their partnership. SPRYLAB’s Purple DS, mobile app creation software, is now integrated with WoodWing’s Enterprise solution. With this integration, publishers can create their content directly in Enterprise’s ‘Content Station’ and publish stories easily to their mobile app. No technical skills […]

Facebook will prioritise local stories in your News Feed

Facebook will prioritise local stories in your News Feed

You may start seeing more posts from local publishers popping up in your News Feed. Facebook has announced that it will begin prioritising local news, bumping it up higher in your feed if you follow a local publisher’s Page or if a friend shares a locally-published story. “We are prioritising local news as a part […]

1 2 3 13