Flying Blue creates the Jetlag Social Club a new service to support the customer experience

Flying Blue creates the Jetlag Social Club a new service to support the customer experience

Flying Blue, the Air France-KLM loyalty programme, one of the largest in Europe, has launched a service to tackle jetlag: one of the biggest challenges for travellers. It has partnered with Isobar to create the “Jetlag Social Club” – the first guide of its kind designed by an airline loyalty programme. Developed as an app, this service […]

Cossette and Le Club AccorHotels create the world’s first biometric discovery tool for destination planning

Cossette and Le Club AccorHotels create the world’s first biometric discovery tool for destination planning

 AccorHotels is passionate about luxury, which means going above and beyond to understand their guests’ desires, even before they do. Partnering with Cossette and The Mill NY/Chicago, Seeker was created with this in mind – a biometric discovery tool designed to side step rational decision making in order to understand the destination the users […]