American Express knew that mobile was playing an important role in the credit card research process but initially struggled to quantify it beyond last click attribution, according to a senior executive at the company. “It was something that we needed to prove. So, we set about working out how we could do that,” said Trudie […]
The rise of the bot has been one of the dominant tech trends of 2016, but apart from ordering you flowers or an Uber, the automated systems could also deliver a history lesson. News Corp Australia has launched a chatbot on Facebook Messenger that allows users to interact with Tasmanian soldier Archie Barwick, who fought […]