Huawei overtakes Apple as the second-largest smartphone seller

Huawei overtakes Apple as the second-largest smartphone seller

Huawei has taken Apple’s spot as the world’s second top-selling smartphone manufacturer, according to Gartner. The report notes that Huawei sold 49.8 million units in the second quarter of 2018, taking 13.3 percent of the smartphone market share and beating out Apple’s 44.7 million units. The report confirms another report from Counterpoint research. That 13.3 percent market […]

AdColony receives TAG certification for fighting digital ad fraud; commitment to quality

AdColony receives TAG certification for fighting digital ad fraud; commitment to quality

AdColony, the ad quality video marketplace, today announced the company has been granted the coveted Certified Against Fraud certification by the Trustworthy Accountability Group (TAG). The certification reaffirms AdColony’s continuing efforts to directly combat ad fraud and offer increased transparency for its advertising and publishing partners. “Advertisers deserve to know that the campaign reporting they […]

A quarter of customer service operations will use chatbots by 2020, according to Gartner

A quarter of customer service operations will use chatbots by 2020, according to Gartner

Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc. Speaking at the Gartner Customer Experience Summit in Tokyo, Gene Alvarez, managing vice president at Gartner, said more than half of […]

BlackBerry Scores Highest for All Use Cases in Gartner’s Critical Capabilities Report

BlackBerry Scores Highest for All Use Cases in Gartner’s Critical Capabilities Report

BlackBerry Limited announced that Gartner, Inc., one of the leading provider of research and analysis on the global information technology industry, has given the company the highest score for all six use cases in its Critical Capabilities for High-Security Mobility Management report for the second year in a row. Out of the 15 Enterprise Mobility […]

Global wearables market to reach $30.5bn in revenue in 2017

Global wearables market to reach $30.5bn in revenue in 2017

Wearable sales are set to hit 310.4m in 2017, accounting for $30.5bn in revenue, up 16.7 per cent from 2016 – according to tech research and advisory company Gartner. Of the over 310m sales, 41.5m are forecasted to be smartwatches, drawing in $9.3bn in revenue.  Gartner expects smartwatch sales to total nearly 81m units by […]