Brightpearl: 87% of retailers regard omnichannel as critical, but only 8% have ‘mastered’ it

Brightpearl: 87% of retailers regard omnichannel as critical, but only 8% have ‘mastered’ it

A new report published by Brightpearl, a provider of retail management systems that helps high-growth retailers streamline back-office operations, finds an enormous gap between omnichannel importance and adoption and its effective execution. The findings, taken from a report entitled ‘The State of Omnichannel’, a survey of 352 retail leaders in the United States, shows that […]