Poor website UX is damaging a quarter of B2B commerce, according to PushON
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Forget product availability or price point, it’s poor website usability that is losing valuable trade for eCommerce businesses. According to new research by full-service e-commerce agency PushON, a quarter of business customers would shun a company that had poor website usability, choosing to shop elsewhere. Of the 500 UK business decision makers that were surveyed, 25% said a website’s […]