Tech partnership set to bring greater transparency to UK eCommerce

Tech partnership set to bring greater transparency to UK eCommerce

A new tie-up between digital design agency, Sigma, and two leading eCommerce companies – Storm and InRiver – is aiming to deliver best-in-class eCommerce capability, while fostering a greater degree of responsibility, transparency and inclusivity in online customer experience. The initiative will establish digital and technical foundations for businesses to drive ethical customer experiences in their […]

TikTok joins Internet Matters as part of its commitment to online safety

TikTok joins Internet Matters as part of its commitment to online safety

TikTok, the world’s leading short-form video platform, is joining Internet Matters, a not-for-profit organisation whose purpose is to empower parents and carers to keep young people safe in the digital world. As part of the collaboration, Internet Matters and TikTok will work together to educate families about the importance of digital wellbeing and addressing common […]

J.D. Power Teams with Centric Digital to Expand Digital Customer Experience Intelligence Solutions

J.D. Power Teams with Centric Digital to Expand Digital Customer Experience Intelligence Solutions

J.D. Power, the global leader in data analytics and consumer intelligence, announced it has formed an alliance with Centric Digital, a leader in digital intelligence, to jointly develop a range of new customer experience measurement and digital intelligence solutions. The collaboration was formed to address the growing challenges businesses face addressing digital transformation. Together, J.D. […]

ResearchBods, Bonamy Finch and LiFE team to create new data driven strategy group STRAT7

ResearchBods, Bonamy Finch and LiFE team to create new data driven strategy group STRAT7

Specialist data and analytics agencies ResearchBods, Bonamy Finch and LiFE have partnered to create STRAT7 – a new group that will help businesses and brands extract compelling new customer insights and interpret them to create powerful ‘data driven’ strategies. The new group answers a growing need among businesses: how to make smarter, better-informed strategic decisions […]

TabMo’s DSP gets connected TV, DOOH, and audio

TabMo’s DSP gets connected TV, DOOH, and audio

Mobile ad tech firm TabMo now gives advertisers the ability to run campaigns that display complementary messages to audiences across advertising channels. Through the company’s Hawk DSP, advertisers are able to amplify their message across mobile, connected TV, digital out-of-home (DOOH) and programmatic audio. “Brands can now complement their mobile advertising by amplifying their message across additional channels, strengthening […]

Brightcove Completes Acquisition of Ooyala’s Online Video Platform Business

Brightcove Completes Acquisition of Ooyala’s Online Video Platform Business

Brightcove, the leading provider of cloud services for video, announced it has completed the acquisition of the online video platform business of Ooyala, a provider of cloud video technology. The strategic acquisition strengthens Brightcove’s position as the market leader in the online video industry. Ooyala OVP customers join an already impressive list of companies working […]

HurdlGram Programmatic Direct Mail Set to Deliver Big Returns for Brands

HurdlGram Programmatic Direct Mail Set to Deliver Big Returns for Brands

Direct Mail specialist, Hurdle, has launched its all-new, data-driven Programmatic Direct Mail service, HurdlGram. The new service enables brand owners, and media agencies, to efficiently and effectively deliver highly targeted, personalised experiences as part of a truly integrated multi-channel customer engagement strategy. Bringing together the dynamic integration of customer data from CRM systems, demographics, web browsing […]

Natterbox relegates phone anxiety to the past with Mindful AI

Natterbox relegates phone anxiety to the past with Mindful AI

Natterbox, a leading provider of global voice cloud services, has announced the addition of a new Mindful AI capability designed to address and soothe the frayed nerves of customers dealing with stressful phone calls whilst using its telephony platform.  The new Mindful AI service can detect when a customer starts to get angry or stressed, […]

Curve creates AR Pay: pay using Augmented Reality technology

Curve creates AR Pay: pay using Augmented Reality technology

Curve, the fintech startup that reinvented the card and lets you combine all your cards into one Curve smartcard, has successfully developed the first ever augmented reality (AR) payment technology. A video shows how the feature operates in real life, and it’s fantastic.   Dubbed “Project X” within Curve office walls, and developed by a discreet […]