Sinch (Sinch AB (publ) – XSTO: SINCH), which is pioneering the way the world communicates through its digital Customer Communications Cloud announces that RCS Business Messaging (RBM) is now available on iOS for Three UK and Virgin Media O2 (VMO2). Three UK and VMO2’s adoption of RBM on iOS offers businesses unparalleled opportunities to engage […]
Over half of consumers express frustration, shop elsewhere, when their responses to brand messages go unanswered
Businesses Aren’t Getting The Message: New Report Finds Brands Are Leaving Customers Frustrated By Failing To Reply
Consumers welcome many types of personalized mobile messages from businesses, and they are 35x more likely to open mobile messages than emails, reports a new global study from Sinch. Despite this, businesses have been slow to provide the type of high-value, real-time messaging that consumers prefer most. The Sinch Mobile Consumer Engagement 2020 report uncovers […]