Consumers are embracing AI and will reward organisations that offer more human-like AI experiences
![Consumers are embracing AI and will reward organisations that offer more human-like AI experiences Consumers are embracing AI and will reward organisations that offer more human-like AI experiences](https://lovelymobile.news/wp-content/uploads/2018/07/capgemini_logo-701x163.png)
New research from Capgemini’s Digital Transformation Institute has revealed that artificial intelligence (AI) is no longer alien to consumers, with close to three-quarters (73%) indicating they have interacted via AI, and 69% of those who have used AI being satisfied with those interactions. The report, “The Secret to Winning Customers’ Hearts with Artificial Intelligence: Add Human Intelligence” […]