Deliveroo will expand its network with restaurants’ own riders

Deliveroo will expand its network with restaurants’ own riders

Deliveroo has revealed its next step to becoming the definitive food company, giving consumers the best selection, price and service. Having built its own extensive delivery network of 35,000 riders worldwide and 15,000 riders in the UK that bring amazing meals direct to customers’ doors, the platform will now also host restaurants who make deliveries […]

Dunkin’ Donuts adds voice ordering through Google Assistant

Dunkin’ Donuts adds voice ordering through Google Assistant

 Dunkin’ Donuts has announced that On-the-Go Mobile Ordering is now available through the Google Assistant, on iPhones and Android phones. Though this new integration, DD Perks Rewards members can use the Google Assistant, Google’s voice assistant technology, on their iPhones and Android phones to place a mobile order for Dunkin’ Donuts coffee, beverages, baked […]

Grey London and Marks & Spencer Launch Chatbot to Help Create the Perfect Christmas

Grey London and Marks & Spencer Launch Chatbot to Help Create the Perfect Christmas

Grey London has developed Marks & Spencer’s first bot for Messenger: The Marks & Spencer Christmas Concierge. The service, which sits inside Facebook Messenger, offers customers inspiration to help them plan their perfect Christmas. Users can opt-in to receive daily tips on food, hosting and presents. They can also browse and shop from a series […]

Asda team with Shazam to provide a spooky AR experience for Halloween

Asda team with Shazam to provide a spooky AR experience for Halloween

Asda teamed up with Shazam to launch a UK first, which will run throughout the Halloween period. When anyone ‘Shazams’ the new TV ad, by Saatchi & Saatchi London, or code in the retailer’s Good Living Magazine they will be taken to an augmented reality (AR) experience on their smartphone that lets them be part of the ad through a […]

Airbnb and Resy Team Up to Offer In-App Restaurant Reservations

Airbnb and Resy Team Up to Offer In-App Restaurant Reservations

A great meal shared with friends, old or new, can make a trip special. That’s why, starting September 22, you can book a table at nearly 650 restaurants across the United States directly through Airbnb, powered by Resy. The ability to book reservations at a curated selection of restaurants is part of our ongoing commitment […]

Mobile Finalists for The 19th FAB Awards Announced

Mobile Finalists for The 19th FAB Awards Announced

The FAB Awards have unveiled the finalists for the 19th edition of the awards programme. FAB is an International Awards programme focused entirely on work done for Food and Beverage brands. It recognises the critical contribution that outstanding creative work makes to build brands, it identifies and rewards the leading practitioners from over 60 countries, and […]

Ordoo’s Tom Dewhurst discusses if mobile ordering is an operational challenge or relief

Ordoo’s Tom Dewhurst discusses if mobile ordering is an operational challenge or relief

Mobile ordering systems must be built around a venue’s existing operations and enhance their processes. If this fundamental concept is ignored, the fantastic benefits to owners’ profitability and their customers’ journeys will be lost. Quick-service venues around the UK are right to be considering the value mobile ordering could bring to them. They can see […]

Dunkin’ Donuts debuts with Waze’s Order Ahead feature to boost brand loyalty

Dunkin’ Donuts debuts with Waze’s Order Ahead feature to boost brand loyalty

US doughnut company Dunkin’ Donuts has become the first brand to partner with Waze, a Google-owned traffic and navigation app, for its ‘Order Ahead’ feature. Through the partnership, members of Dunkin’ Donuts DD Perks rewards program will be able to order their favourite Dunkin’ Donuts products by connecting to its mobile ordering feature through the […]