Capgemini report finds that voice assistants will become a dominant mode of consumer interaction in 3 years

Capgemini report finds that voice assistants will become a dominant mode of consumer interaction in 3 years

Capgemini’s Digital Transformation Institute has released a new report titled, “Conversational Commerce: Why Consumers Are Embracing Voice Assistants in Their Lives,” which highlights how consumers are using voice assistants and the opportunities this creates for businesses to connect with their customers. The report, which surveyed more than 5,000 consumers in the US, UK, France and […]

Brightpearl: 87% of retailers regard omnichannel as critical, but only 8% have ‘mastered’ it

Brightpearl: 87% of retailers regard omnichannel as critical, but only 8% have ‘mastered’ it

A new report published by Brightpearl, a provider of retail management systems that helps high-growth retailers streamline back-office operations, finds an enormous gap between omnichannel importance and adoption and its effective execution. The findings, taken from a report entitled ‘The State of Omnichannel’, a survey of 352 retail leaders in the United States, shows that […]

Voice AI company Voysis launches independent commerce platform for retailers and brands

Voice AI company Voysis launches independent commerce platform for retailers and brands

At an event in New York, Voysis has announced its new product, Voysis Commerce, and released the findings of a research report that shows voice commerce and search is at a major inflection point for retailers and brands. The launch of Voysis Commerce comes shortly after the company revealed their breakthrough on WaveNet technology that […]

Instagram opens its shoppable posts feature to retailers on BigCommerce’s platform

Instagram opens its shoppable posts feature to retailers on BigCommerce’s platform

BigCommerce, which develops eCommerce software for businesses, now supports sales through shoppable posts on Instagram. The integration means that retailers on the eCommerce platform will be able to tag products in Instagram posts with a link to take consumers directly to an associated product page, so they can proceed with their purchase or find out more about the […]

Facebook brings print catalogues to mobile with collection ads update

Facebook brings print catalogues to mobile with collection ads update

Facebook has expanded the capabilities of its ‘collection’ ad format, which enables retailers to display their products in a carousel under a video or image-based ad. Collection, which was launched back in March, has been given the addition of a new creative format called lifestyle templates. This feature enables retailers to bring digital versions of their […]

Reebok makes social lifestyle content shoppable

Reebok makes social lifestyle content shoppable

Reebok is making social lifestyle content shoppable for the first time, as it looks to hone the ideal customer journey. The global fitness brand has appointed marketing technology company Curalate to make its social media channels fully shoppable, creating a seamless experience for consumers from the moment of discovery to the point of purchase. Beginning […]

Retail Set To Drive UK Digital Ad Spending Through 2018

Retail Set To Drive UK Digital Ad Spending Through 2018

The UK’s largest industry sector for digital ad spending will continue to be retail for the foreseeable future, with retailers driving overall digital ad spending gains in the UK through 2018, according to new forecasts from eMarketer. Among the five UK industries tracked by eMarketer – automotive, consumer packaged goods (CPG) & consumer products, travel, retail […]

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