The Washington Post begins audio articles with Amazon’s speech tech

The Washington Post begins audio articles with Amazon’s speech tech

The Washington Post, Washington D.C.’s oldest existing and most widely circulated newspaper publication, is using Amazon’s AI technology to experiment with audio articles. Through the use of Amazon Polly, which enables developers to add natural-sounding speech capabilities to applications, mobile users will be able to listen to audio versions of four articles per day across […]

Qoruz Launches Social Media Campaign Tracker to Help Brands Measure Earned Media Performance

Qoruz Launches Social Media Campaign Tracker to Help Brands Measure Earned Media Performance

Qoruz, one of India’s leading influencer marketing intelligence platform, has announced the launch of its social campaign tracker. Focused on measuring user and influencer generated content and conversations during a brand campaign, this unique tracker helps brands monitor social media platforms for earned media content for specific keywords and ‘hashtags’. It also enables marketers discover […]

Chatbots will save the customer service industry over $8bn by 2022

Chatbots will save the customer service industry over $8bn by 2022

Chatbots are set to save the customer service industry over $8bn (£6.2bn) by 2022, up from just $20m this year, with the healthcare and banking sectors benefitting the most. According to a study from Hampshire-based analyst Juniper Research, the banking sector is most suited to an immediate rollout of chatbots compared to other industries because […]

Coca-Cola uses Google AI to send shoppers personalised displays in-store

Coca-Cola uses Google AI to send shoppers personalised displays in-store

Coca-Cola has launched a ‘Minority Report’-style in-store display system shows personalised messages to approaching shoppers based on data on their smartphones. The system is powered by Google Cloud technologies and works on any HDMI-ready display that serve as grocery store aisle “end caps”, restaurant menu boards and even interactive cinema posters. The system can be […]

Samsung’s new voice assistant Bixby will replace touch controls

Samsung’s new voice assistant Bixby will replace touch controls

Even though the Galaxy S8 has yet to be officially announced, Samsung has revealed that it will include a new digital assistant that will enable users to control every aspect of their device with just their voice. The new assistant, Bixby, will use a dedicated button on the new smartphone, and according to Samsung, it will enable […]

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