Preoday launches Hotline to integrate phone calls into digital ordering

Preoday launches Hotline to integrate phone calls into digital ordering

Preoday, the global provider of branded digital ordering services, has launched its new Hotline functionality to enhance its mobile and online ordering platform. Hotline is an additional feature of the digital ordering platform. It enables restaurants and cafes to take orders over the phone and enter them into the same system as those taken through […]

WARC: 24% of brands and agencies surveyed expect voice interfaces to be important to their business

WARC: 24% of brands and agencies surveyed expect voice interfaces to be important to their business

Voice-enabled technology, from smart speakers to virtual assistants, is opening an entirely new interface through which brands and consumers will engage and communicate in 2018, according to WARC, the global marketing intelligence service, following a survey with more than 600 marketing and advertising professionals around the world for its Toolkit 2018 report. Voice is swiftly […]

Malaysia’s capital to adopt Alibaba’s smart city solution

Malaysia’s capital to adopt Alibaba’s smart city solution

Malaysia will be the first country outside China to adopt Alibaba Cloud’s City Brain solution, according to the e-commerce giant. Alibaba Group’s cloud computing arm has teamed up with Malaysian government agencies, Malaysia Digital Economy Corporation (MDEC) and Dewan Bandaraya Kuala Lumpur (DBKL), to introduce its cloud solution to improve the traffic in the country’s capital city […]

Google invests in Indonesia’s ride-hailing leader Go-Jek

Google invests in Indonesia’s ride-hailing leader Go-Jek

Google has confirmed its investment in Go-Jek, the hail-railing service that rivals Uber and Grab in Indonesia. TechCrunch reported the investment earlier this month, which was made alongside China’s Meituan-Dianping and Singaporean sovereign fund Temasek. The trio were part of a final tranche of a $1.2 billion round that Go-Jek began negotiating on last April, […]

Facebook is coming closer to humanizing its chatbots

Facebook is coming closer to humanizing its chatbots

Over the past several years, Facebook has devoted a considerable amount of its resources towards developing chatbots. It has made several advancements in this area, but is now focusing its efforts on improving conversational abilities. Despite their label, chatbots aren’t very good at making small talk. In a recent report, Facebook’s researchers pointed to several […]

Cross-industry standards bodies TAG and JICWEBS partner to clean up digital advertising

Cross-industry standards bodies TAG and JICWEBS partner to clean up digital advertising

The two leading cross-industry standards bodies in the UK and US today announced they are aligning many of their key initiatives to create a consistent approach to tackling the big issues facing digital advertising and to increase industry adoption. The Joint Industry Committee for Web Standards (JICWEBS) will continue to drive brand safety efforts in […]

Amazon releases its first commercial for the Echo Spot

Amazon releases its first commercial for the Echo Spot

Amazon has released an ad for the Echo Spot on YouTube. The ad called “Be Together More” is only a minute long, and it’s full of feels. The commercial tells a heartfelt story about a grandma who is left home alone with her cat after a visit from her family. She’s gifted an Amazon Echo […]

Alphabet enters the cybersecurity business with Chronicle

Alphabet enters the cybersecurity business with Chronicle

Google parent company Alphabet has a new business and it’s all about cybersecurity. Chronicle is an independent business under the Alphabet umbrella and it’s aimed at helping companies find, track and stop cyber attacks. With two branches — a cybersecurity and analytics platform, as well as a malware intelligence service called VirusTotal — Chronicle will […]